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In case of operational and/or telecom problems
In case of problems in the reception of coupling files
(access to BDPE)
1. check that your access to IAA has been prolongated in time
2. try once more to fetch the files
3. try the second access (i.e. via pickup1 and pickup2)
4. send a detailed description of the problem if it fails
again.
the contact point for operational problem is :
with copies to
dsiop_d++at++meteo.fr, bruno.lacroix++at++meteo.fr, emmanuel.legrand++at++meteo.fr and claude.fischer++at++meteo.fr
the contact point for connection/networking problem is :
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